Under current market conditions most organizations lack the staff, budget or time to collect data from employees, customers, leaders and other stakeholders. This highly interactive program will demonstrate a series of tools and techniques that will allow any manager, leader, trainer and performance improvement professional to collect highly accurate and critical data in person or electronically.
The program will focus on how to improve data gathering, data interpretation, data presentation to leaders and action step implementation. There will be as many as five unique tools modeled during the day.
Please come prepared to learn, be involved and leave with usable/practical performance improvement tools.
- Leave with practical tools that anyone focused on performance can use
- Demonstrate each tool in a highly interactive manner so learning and application can be guaranteed
- Demonstrate how these tools deliver more accurate data than surveys, focus groups or interviews
- Use the action learning model in applying each tool during the program
About the presenter:
Jack Wolf, PhD, CPT has designed and presented training programs on needs assessment, performance improvement, sales and personal development for 34 years. He presented at the 2009 ISPI and ASTD International Conventions receiving a 94% excellence rating at ASTD. Jack authored his first book Powerful Presentation Techniques in 2006. It contains 365 tools and tips for trainers, leaders, managers and teachers. He is a National member of ISPI, ASTD, AMA and SITE (the Society of Insurance trainers and Educators). Jack attended the first pilot program presented by Dana and Jim Robinson when they introduced their first performance improvement book in the early 90s in Pittsburgh. He is an ex-Bob Pike and Jack Canfield trainer and his clients include FedEx, The FedEx Leadership Institute, HBO, Starbucks, John Hancock and the Government of Hong Kong. Jack serves on the ISPI Financial Services Committee with Judy Hale and is a member of the Tampa Bay ISPI and ASTD Chapters.
|
